Customer Testimonials

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Google May 12, 2025

We had done our 10k service recently and was helped by Alexis Parker and he made sure to do everything possible he could. We requested a few check points and he made sure to check and review those points before completing the service. Excellent job.

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Google May 12, 2025

Lexus of Bridgewater helped me clinch a deal on my dream car in an energetic, considerate, and streamlined manner. I am thoroughly impressed with the attention to detail and quality of service provided by salesperson Todd and sales manager Joe. They answered all of my questions along the way and thoroughly explained each step of the process, including the features of my new vehicle. I drove over 12 hours to Lexus of Bridgewater to obtain my vehicle. The team at Lexus of Bridgewater handled my trade-in very fairly, if not, generously. The whole transaction was hassle free and transparent. Although it ... Read More

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Google May 11, 2025

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Google May 11, 2025

I have been purchasing vehicles from Lexus of Bridgewater for many years and I am very happy to report that the cars have maintained their high quality and the service at Lexus of Bridgewater has also maintained their high levels of service and quality. I just had a bicycle mount added to my new RX and the support and work done by the service department was exemplary. My service administrator Rich worked with me every step of the process -- including numerous reschedules because I had some medical issues. Ken my technician sent a video once the work was done ... Read More

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Google May 11, 2025

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Google May 10, 2025

The best service department around with Andy Watson, the best service writer!!

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Google May 9, 2025

We met Isaac and he was awesome in helping out with our purchase. Hands down the best sales person we have worked with it! Thank you Isaac and thank you Lexus.

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Google May 9, 2025

Shana in the service department was very helpful as always.

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Google May 9, 2025

My husband and I was shopping around for a new car specifically a Lexus. We were looking at cars online and made the decision the visit Lexus of Bridgewater. From the moment we walked in, the staff was Welcoming and professional. Justin Patel was our sales rep He was knowledgeable and patient, answering all our questions without any difficulties he made the entire process enjoyable😊 Communication and service was top tier throughout the entire process from test drive to financing. We appreciated the transparency and honesty. We absolutely love our new car and without hesitation would highly recommend Lexus of ... Read More

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Google May 8, 2025

Shana is the best and always takes great care of me!

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Google May 8, 2025

I had an amazing experience at Lexus of Bridgewater! From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right car. My sales rep, Reniel, was knowledgeable and patient, answering all my questions without any difficulties. The entire process—from test drive to financing—was smooth and stress-free. I appreciated the transparency and honesty throughout the deal. I absolutely love my new car and would highly recommend Lexus of Bridgewater to anyone in the market for a vehicle. Top-notch service!

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Google May 7, 2025

Service was completed quickly by expert technicians. Service advisor was Shana who was professional and helpful.

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Google May 5, 2025

Great place to do the service. Very professional. Wait time was minimum. Advisor Joel Mercado was very helpful.

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Google May 4, 2025

I had to order replacement parts for the car I purchased from Ren last year, so I reached out to him for help. Even though it wasn’t his department, he assisted me without hesitation. He pointed me in the right direction and made the entire process smooth and stress-free. Truly appreciate the support, thanks, Ren!

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Google May 3, 2025

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Google May 2, 2025

My wife and I have purchased two Lexus vehicles from Lexus of Bridgewater in the last two years. Both times we purchased the vehicles with the help of Justin Patel. Justin is very knowledgeable, friendly and accommodating; he made entire process simple and fun. We’d definitely go back to him any time our family needs a car in the future, as well as recommend Justin to our friends.

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DealerRater May 1, 2025

Best car buying experience, ever with Eddie R.!! We have been purchasing our cars at Lexus of Bridgewater for over 15 years. We love our cars and the dealership so much, that 11 1/2 years ago, my husband became a sales consultant here! It was incredible to see my husband in action and to actually be his customer! I have read his incredible 5 star reviews (if you look on this site, he has so many 5 star reviews that he has his own tab! 😂!) I have also seen numerous cards, gifts and letters from his customers, saying how Eddie R. made their car buying ... Read More

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Google May 1, 2025

Best car buying experience, ever with Eddie R.!! We have been purchasing our cars at Lexus of Bridgewater for over 15 years. We love our cars and the dealership so much, that 11 1/2 years ago, my husband became a sales consultant here! It was incredible to see my husband in action and to actually be his customer! I have read his incredible 5 star reviews (if you look on Dealer Rater, he has so many 5 star reviews that he has his own tab! 😂!) I have also seen numerous cards, gifts and letters from his customers, saying how Eddie R. made their car buying ... Read More

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Google May 1, 2025

My service rep, Shana Sarcona is the best. She always is most helpful and I want to say that you are lucky to have her on your team.

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Google May 1, 2025

Recently had my 2017 Lexus IS 300serviced at Bridgewater. Andrew was extremely helpful, professional and knowledgeable. He explained the services recommended and applied all appropriate coupons discounts. I do not often take the time to write reviews but when someone goes out of their way for a customer, he deserves a shout out.

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DealerRater Apr 30, 2025

Fantastic experience from start to finish. Eddie was knowledgeable, patient, and genuinely helpful throughout the process. No pressure—just honest advice and great service. He took the time to explain to me in detail regarding specs of different models so I can find the best fit for me. He truly made buying a car smooth and enjoyable. Highly recommend working with Lexus of Bridgewater and Eddie!

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Google Apr 30, 2025

The service dept is so accommodating! I highly rec Andy for all your service needs. He is so helpful in every way! Thank you Andy.

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Google Apr 30, 2025

Fantastic experience from start to finish. Eddie was knowledgeable, patient, and genuinely helpful throughout the process. No pressure—just honest advice and great service. He took the time to explain to me in detail regarding specs of different models so I can find the best fit for me. He truly made buying a car smooth and enjoyable. Highly recommend working with Lexus of Bridgewater and Eddie!

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DealerRater Apr 29, 2025

Had a great experience with Eddie R in Lexus of Bridgewater. He was wonderful and went beyond all expectations to help me take all the time I needed to decide and purchase my new Lexus ES 350. He also took time to show me features I wasn’t familiar with before I left with my new car the same day. Also called a few days later to make sure I was happy and made an appointment to stop by and go over some questions that came up afterwards.

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Google Apr 29, 2025

My husband and I recently purchased a vehicle from Lexus of Bridgewater. This was my first time purchasing a brand new car, and our sales consultant Ren Muñoz made the entire experience easy and seamless. He was professional, knowledgeable, and incredibly honest with all of his answers and recommendations. He took the time to understand our situation as new parents needing a larger vehicle for our family. He was a great, patient guide during every step of the process and showed us so many important details in our brand new TX. There are still many features to this car ... Read More

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DealerRater Apr 29, 2025

We couldn’t have asked for a better experience buying our new 2025 Lexus RX 350 hybrid with the help of Eddie R! Eddie was super friendly, easy to work with, and never once made us feel pressured or rushed. He actually made the whole process way less stressful than we expected. If you’re thinking about getting a Lexus, go find Eddie R. at Lexus of Bridgewater!

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Google Apr 29, 2025

We couldn’t have asked for a better experience buying our new 2025 Lexus RX 350 hybrid with the help of Eddie R! Eddie was super friendly, easy to work with, and never once made us feel pressured or rushed. He actually made the whole process way less stressful than we expected. If you’re thinking about getting a Lexus, go find Eddie R. at Lexus of Bridgewater!

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Google Apr 28, 2025

How do I give 10 stars?! thats what this business deserves. From start to finish - the entire experience was incredible and as a bonus we got a beautiful new car too. We work with Alex Yanes, John Mottes and George in Finance. We walked in on a cold rainy Saturday with a very tired and hungry toddler and they could not have been more accommodating - asking all the right questions about our family and interests to ensure the vehicle we ended up with, was the right one. Almost poetic, we drove out on this very sunny Monday with a ... Read More

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Google Apr 28, 2025

Fantastic experience here at Lexus of Bridgewater. Easy access on route 22. Plentiful inventory, friendly staff, straight forward finance process. Isaac Resek was my salesman and he was awesome. Very kind, informative, knowledgeable, and keeps his line of communication clear. The finance team is very responsive and explains the process smoothly. General staff is friendly and efficient. Would definitely recommend this dealership if you are looking for a new car. Now for my standard comments. Location is clean and well kept.

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Google Apr 26, 2025

Justin Patel was great! He showed me all my options and really helped me pick a car that was within my budget with the features I wanted. He was patient and didn’t rush me through the process. Overall I had a great experience and I LOVE my new car.

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DealerRater Apr 26, 2025

Eddie sold us our new Lexus. He was amazing in terms of understanding what we wanted and finding us the right car at the right price. He was very patient and easy to deal with. More of a concierge than a salesman. Cindy and David Hespe

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Google Apr 26, 2025

Eddie sold us our new Lexus. He was amazing in terms of understanding what we wanted and finding us the right car at the right price. He was very patient and easy to deal with. More of a concierge than a salesman. Cindy and David Hespe

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Google Apr 26, 2025

We bought a car from Isaac he is a great salesman, very good customer service.

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Google Apr 26, 2025

Great Service Center. Customer Satisfaction is always first. My Advisor Rich Wolsten takes great care of his customer. Keeps you up to date on vehicle progress. Technician video of recommendations is great. Always a pleasure.

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Google Apr 26, 2025

Todd Van Gorp was a pleasure to deal with. He had the right Subaru for me. He even gave a toy for my dog Diesel. Go see go Todd.

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Google Apr 24, 2025

I had an outstanding experience at Lexus of Bridgewater thanks to Isaac Resek and Joe Jacobs. From the moment I walked in, Isaac greeted me with a warm smile, listened carefully to what I wanted, and guided me to the perfect vehicle—no pressure, just genuine care. Once I’d picked my car, Joe Jacobs in financing was exceptional; he walked us through every step of the paperwork thoroughly and clearly, so we knew exactly what to expect. After visiting multiple other dealerships, we were amazed at how quickly and smoothly Isaac and Joe got us in and out—no ... Read More

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Google Apr 24, 2025

Had an easy and seamless experience with Lexus at Bridgewater. My husband and I worked with Justin Patel last year looking for a 3-row SUV. Because of timing, we ended up going with a different make altogether. Recently, I was in need of a new car and we had such a positive experience with Justin that we went back to him. After determining the model and package that we were looking for, Justin went out of his way to research and find exactly what we were looking for. When the car arrived, the actual buying process couldn’t have been ... Read More

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Google Apr 24, 2025

I can't say enough wonderful things about my experience with Dylan Pittman at Lexus of Bridgewater. He was so knowledgeable, personable, and patient, and made what i thought would be a cumbersome and intimidating experience, a truly seamless and gratifying one. He was responsive to my phone calls, and gave great attention to all of the details that made the decision and transaction go so smoothly. He is a sales rep extraordinaire, and if you want to be in the best hands possible, when evaluating your options, and seeing through your process to the Finish Line, Dylan is your ... Read More

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Google Apr 23, 2025

Thank you Ren (Reniel Muñoz) for helping me make the right choice! My original intention was to buy the Acura TLX (I had purchased 2 previous Acuras). But I wanted to check out the Lexus hybrid sedan first. Ren is very knowledgeable, gave an overview of the features, reviewed the pricing, and then I test drove the car. I then said I wanted to test drive the Acura. He didn’t high pressure me, which I dislike about other car salespeople. He is patient and has a quiet confidence. In fact, he knows the competition very well – he told me ... Read More

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Google Apr 21, 2025

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Google Apr 21, 2025

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Google Apr 18, 2025

My service representative, Andy Watson, and the technicians were relentless in identifying the root cause of my car's issue. They solved it even after I told them that I have given up and would just live with it. No, my 22 year old LS is good as new after all the aftermarket parts have been replaced with original ones.

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Google Apr 18, 2025

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Google Apr 17, 2025

Ren assisted in the purchase of my Lexus TX and he was very helpful and provided great insight on the car. He made purchasing the car an easy decision. I highly recommend him for those interested in purchasing a Lexus vehicle

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Google Apr 17, 2025

Isaac was the best !Very personable and not pushy at all. Highly recommend him. We will be coming back and getting the rest of our cars here.

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Google Apr 17, 2025

we came to test drive cars. Isaac gave us a thorough look at everything we wanted to see! excellent customer service. will be back for our family car just because of him!

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Google Apr 14, 2025

Justin Patel was amazing! Super responsive with text messages and engaging throughout the entire process! He knew exactly what we were looking for and diligent with all our questions! Highly recommend working with him! Family and I walked out with our new car with big smiles ear to ear thanks you his personality and customer service experience and the process even more enjoyable!

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Google Apr 13, 2025

Over the last 15 years, I've been to a lot of dealerships, worked with many sales consultants, and have seen and purchased many cars. If you're looking for an enjoyable, stress free car buying experience, look no further than Eddie R (Edward Ruggirello) at Lexus of Bridgewater. My experience with Eddie R. has been by far the absolute best! I started my hunt for an IS 350 at the end of 2023, and I just took one home today - yes, it's been a journey! And Eddie R. has been helping me the entire time. Eddie is extremely knowledgeable and ... Read More

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DealerRater Apr 13, 2025

Over the last 15 years, I've been to a lot of dealerships, worked with many sales consultants, and have seen and purchased many cars. If you're looking for an enjoyable, stress free car buying experience look no further than Eddie R (Edward Ruggirello) at Lexus of Bridgewater. My experience with Eddie R. has been by far the absolute best! I started my hunt for an IS 350 at the end of 2023 and I just took one home today - yes, it's been a journey! And Eddie R. has been helping me the entire time. Eddie is extremely knowledgeable and ... Read More

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Google Apr 12, 2025

Met with Isaac - buying second Lexus. We trust Isaac and he makes the buying process easy.

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Google Apr 11, 2025

Fast, efficient, reasonably priced. Keeping my Lexus road ready for 5 years now and I won't go anywhere else

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Google Apr 11, 2025

Shana Sarcona from Lexus Bridgewater provided me with excellent customer service. The service needed was performed in a timely manner. Lexus Lounge is always pleasant with unlimited cappuccino!

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Google Apr 11, 2025

The best salesman John Ratkoski. He was very honest and open with us.He will go above and beyond to get you what you want..Just a great person overall..If you in the market for a Lexus John at Lexus of Bridgewater is the the person I highly recommend

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Google Apr 10, 2025

Excellent service timely and professional Highly recommend

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Google Apr 10, 2025

Highly recommend this dealership for your future Lexus purchase Sales consultant Trinity and Sales manager John Mottes were very professional and very knowledgeable to assist with everything that was needed to make the process smooth and painless Thank you

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Google Apr 9, 2025

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Google Apr 9, 2025

We came to Lexus of Bridgewater and bought an ES 350! Isaac was our salesperson and were very happy with the purchase.

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Google Apr 9, 2025

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Google Apr 8, 2025

Todd Van Gorp was excellent in helping secure my RX350. From when I first reached out he continued to follow up. The car I wanted was not available at their location and he was able to get the car to Bridgewater within a day. I prefilled a lot of the information out before I went in to get the car and the transaction was quick and seamless.

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Google Apr 5, 2025

I came with my dad and met with Isaac Resek . He was great help and made this a very easy decision

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Google Apr 5, 2025

Shana Sarcona is a great advisor!

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Google Apr 5, 2025

Working with this dealership was a seamless process. Trinity Tirado was a joy to work with. The car buying process can be stressful, but she actually made it fun. We had been shopping around for quite some time and narrowed our search down to Lexus and another car brand. Trinity spent a good amount of time with us answering our questions (we had a lot of questions), taking us on test drives, and did not over-sell us on anything. She did her job as a saleswoman without making us feel pressured. Our good experience didn't stop there! Once we ... Read More

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Google Apr 5, 2025

I really appreciate Lexus Bridgewater, especially for my service advisor Andrew Watson. You all performed an outstanding service.

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Google Apr 4, 2025

Excellent service at this location! The staff is professional and supportive! Andrew Watson was very helpful as this was my first service at this location.

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Google Apr 3, 2025

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Google Apr 3, 2025

I recently had the pleasure of working with Justin Patel, and I can honestly say he is an amazing salesman. From the moment I met him, he was attentive, knowledgeable, and genuinely cared about helping me find exactly what I needed. He went above and beyond to ensure I was satisfied, and I am so grateful for his assistance. I highly recommend seeking out Justin if you're looking for a fantastic sales experience!

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Google Apr 2, 2025

My car had an intermittent mechanical issue, that is tough to replicate to allow repair. My Service Advisor, Rich Wolsten and the repair crew worked on the problem for quite a while without a clear resolution. Probably just this attention will eliminate the problem. I appreciate their efforts.

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Google Apr 2, 2025

I had a wonderful experience at Lexus of Bridgewater! This is my fourth Lexus and I am so happy that I decided to take the plunge with this 2024 RX350! Todd was extremely helpful and courteous and eased all my doubts!

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Google Apr 1, 2025

Shana was very helpful clearly explaining the diagnostic process and how they the technician will explain their findings. The video from the technician clearly explained their diagnosis and recommendations. The staff was very friendly and helpful.

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DealerRater Apr 1, 2025

We just purchased our new 2025 Lexus TX350 Premium from Bridgewater of Lexus, and we couldn't be happier! From the moment I walked in back in July of 2024, the staff was friendly and helpful, especially our salesperson, Eddie R. He went above and beyond to help. He made sure we were informed and satisfied as the buying process took sometime due to the vehicle being so popular and production delays. Once the car was ready to go, the purchasing process went quickly and efficiently. Joe the finance manager and Michael the sales manager were very accommodating to my needs and ... Read More

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Google Apr 1, 2025

We just purchased our new 2025 Lexus TX350 Premium from Bridgewater of Lexus, and we couldn't be happier! From the moment I walked in back in July of 2024, the staff was friendly and helpful, especially our salesperson, Eddie R. He went above and beyond to help. He made sure we were informed and satisfied as the buying process took sometime due to the vehicle being so popular and production delays. Once the car was ready to go, the purchasing process went quickly and efficiently. Joe the finance manager and Michael the sales manager were very accommodating to my needs and ... Read More

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Google Apr 1, 2025

I’d like to give a big thank you to Alex Yanes for all of his help throughout the process of buying my 2025 NX350. He was so patient, answered every question and helped me get a great deal! He even picked me up from the Bridgewater train station. If you are buying a new car for the first time it can be nerve wrecking but Alex made the process go so smoothly! I would recommend him to any friend or family member. Thank you Alex!

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Google Mar 31, 2025

Every time I go to Lexus of Bridgewater, the service is excellent. My contact, Joelle Mercado is always available and they pleasure to work with he is professional, helpful, and makes the experience seamless. I am very happy with the service at lexus of bridgewater

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Google Mar 29, 2025

I'd like to thank Rich w for the excellent service. I wouldn't trust anyone else. the staff are super friendly and treat you like family. Always a great experience!

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Google Mar 28, 2025

Joel helped us quickly fix the issues with our car - two flat tires and damaged rims. Appreciate him working quickly with the team to fix the car and have it ready for us in 24 hours. Thank you, Lexus!

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Google Mar 28, 2025

Bridgewater Lexus is very professional, quick repairs process, efficient and reasonable pricing. I have been a customer for over 15 years, make sure you ask for Shona.

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Google Mar 27, 2025

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Google Mar 27, 2025

Text notifications on the progress of the repair was appreciated.

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Google Mar 27, 2025

Lexus of Bridgewater is one of the best Lexus dealers1 The team there is professional, fast, and friendly. During the entire process we were supported by Eddie Ruggirello. Eddie, thank you very much for your amazing support and help. We appreciate it!

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Google Mar 25, 2025

I met my sales rep, Isaac first over the phone and then again when I went into Lexus of bridgewater and he was a wonderful help! I’m so happy with this dealership and with Isaac’s help! Definitely recommend coming here if you’re looking for a new vehicle!

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DealerRater Mar 25, 2025

WOW! WHAT A PHENOMENAL EXPERIENCE! My wife and I recently had the pleasure of working with Eddie R. at Lexus of Bridgewater, and I can’t say enough about the exceptional experience he provided while helping us purchase our Lexus RX 350. Eddie is a true professional—smart, knowledgeable, and incredibly experienced. His deep understanding of the vehicle was evident from the moment we started talking, and he took the time to patiently explain every feature and function, ensuring we felt confident and comfortable with our new car. What stood out most was Eddie’s no-pressure approach. He made the entire ... Read More

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Google Mar 23, 2025

We had a great experience with Lexus of Bridgewater. Our sales lead, Brittany, was a consummate pro throughout the process. The Finance manager, Joelle, was also great to work with and kept things easy.

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Google Mar 23, 2025

WOW - WHAT AN ANAZING EXPERIENCE!My wife and I recently had the pleasure of working with Eddie R. at Lexus of Bridgewater, and I can’t say enough about the exceptional experience he provided while helping us purchase our Lexus RX 350. Eddie R is a true professional—smart, knowledgeable, kind, warm and incredibly experienced. His deep understanding of the vehicle was evident from the moment we started talking, and he took the time to patiently explain every feature and function, ensuring we felt confident and comfortable with our new car. What stood out most was Eddie’s no-pressure approach. ... Read More

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Google Mar 23, 2025

5 STARS TO BRIDGEWATER LEXUS SERVICE ADVISOR SHANA SARCONA AND THE TECHS WHO QUICKLY TURNED AROUND AN EMERGENCY FLAT TIRE PROBLEM. THANK YOU

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Google Mar 21, 2025

Had the pleasure of working with John Ratkoski on the purchase of our new car. John is a very knowledgeable and professional salesman and worked hard to secure our desired allocation in a timely manner. I would highly recommend John and the rest of the Lexus of Bridgewater team for your next vehicle!

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Google Mar 20, 2025

I would like to recommend Reniel Munoz at Bridgewater Lexus for his outstanding customer service. Ren's professionalism, attentiveness, and courteous demeanor truly stood out during our visit. He took the time to thoroughly understand our needs and provided clear, thoughtful recommendations tailored to our situation. Even though we were unable to make a purchase at the time due to the availability of the GX550 before our current lease term ended due to its high demand, Ren's excellent service has left a lasting impression on us. We look forward to reaching out to Ren for any future Lexus purchases ... Read More

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Google Mar 20, 2025

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Google Mar 18, 2025

I recently had service performed that was handled by Service Advisor Richard Wolsten. The service was performed well and I was also informed of some upcoming wear and tear problems from the technician video. Would come back again for more work here. Great customer service.

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Google Mar 18, 2025

Just bought recently this 2019 Toyota Avalon, reniel was a perfect sales man, the car is beautiful and the process was smooth, definitely will Come back.

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DealerRater Mar 17, 2025

Eddie R., thank you so much for all your help with our Lexus 350! Your professionalism and friendly approach made the entire process seamless and enjoyable. We truly appreciated the no-pressure experience, as well as your punctuality, preparedness and genuine effort to understand exactly what we were looking for in a car. Your exceptional service made all the difference. Thank you again, Eddie R. - we truly appreciate you.

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Google Mar 17, 2025

Eddie R., thank you so much for all your help with our Lexus 350! Your professionalism and friendly approach made the entire process seamless and enjoyable. We truly appreciated the no-pressure experience, as well as your punctuality, preparedness and genuine effort to understand exactly what we were looking for in a car. Your exceptional service made all the difference. Thank you again, Eddie R. - we truly appreciate you.

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Google Mar 16, 2025

I drove out of my area to go to this dealer and after not so great interactions at "the other two" in NJ - I will definitely continue to make the trip to Edison Lexus! Mohammed, my service advisor, was very very pleasant and attentive from beginning to end. As I was checking in another customer was telling me how amazing he is! Edison Lexus does it right! They provide you up to the minute updates to your phone with video recordings of the Technicians analysis. I haven't had service this GREAT in decades! Thank you,

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Google Mar 15, 2025

Our experience with bridgewater lexus was more than pleasurable ISAAC and JOE were awesome with helping us with our purchase

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Google Mar 15, 2025

We had the pleasure of working with Reniel Munoz (Ren) at Lexus of Bridgewater to purchase our vehicle yesterday. He was kind and knowledgeable, creating a smooth process. Straight forward process. Truly the best car buying experience we have ever had!

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DealerRater Mar 12, 2025

I must say, Eric, the vice president and the rest of his staff are amazing, I used to service my car there a few years ago and I sense miss it when I started servicing my car other areas I now truly miss how professional this dealership was me and unfortunately, I can say I took it for granted.

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Google Mar 11, 2025

Amazing experience every time.

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Google Mar 11, 2025

joel is awesome as is the entire service team! love the sales team, too!! best dealership ever!

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Google Mar 11, 2025

Todd Van Gorp is fantastic! He was a pleasure to work with and patiently answered all my questions. If you’re looking for a car I highly recommend meeting with Todd.

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Google Mar 8, 2025

Todd Van Gorp was extremely helpful! He spent a great deal of time with me when I was making my final decision. Highly recommend!

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Google Mar 7, 2025


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