Customer Testimonials
Alex Parker at Bridgewater, did an A1 repair work in exceptional time due to parts being held up coming from California.
I recently had the pleasure of working with Alex to purchase my mom’s new car, and I couldn't be happier with the experience. Alex Yanes was amazing throughout the entire process. He helped me locate the perfect car and was incredibly patient, kind, and helpful. He went above and beyond by thoroughly explaining the vehicle to my mom, connecting her phone, and even sending videos with instructions. Alex has also checked in to see how we are enjoying the vehicle, which shows his dedication to customer satisfaction. I highly recommend Alex if you're in the market for ...
I recently purchased my GX 550 at Lexus of Bridgewater, and the experience was absolutely fantastic from start to finish. My salesman, Alex , went above and beyond to make the process seamless and enjoyable. Alex was knowledgeable, patient, and truly listened to my needs. He answered all my questions thoroughly and never made me feel rushed or pressured. His professionalism and attention to detail really stood out, and he ensured I found the perfect vehicle. The entire team at Lexus of Bridgewater was friendly and welcoming, making the whole experience even better. The dealership itself is top-notch, offering a comfortable and ...
Perfect hassle free experience
Shelsie was the best! She was so helpful with everything and made it so easy for us! Thank you so much!
I have used Lexus in Bridgewater now for more than 10 years. During this time, Shauna has been my service advisor. She is knowledgeable, responsive and very professional.
Shana is experienced and efficient
We had an excellent experience working with Eddie R. throughout the buying process of our Lexus. He made everything so easy and stress-free. What stood out most was that he never pushed to sell, which made us feel completely comfortable and confident in our decision. The process was smooth, professional, and quick from start to finish. Eddie’s friendly and approachable manners made what could have been a stressful process incredibly pleasant. We can’t recommend him enough—if you’re looking for someone who truly puts the customer first, Eddie R. is your guy!
We had an excellent experience working with Eddie R. throughout the buying process of our Lexus. He made everything so easy and stress-free. What stood out most was that he never pushed to sell, which made us feel completely comfortable and confident in our decision. The process was smooth, professional, and quick from start to finish. Eddie’s friendly and approachable manners made what could have been a stressful process incredibly pleasant. We can’t recommend him enough—if you’re looking for someone who truly puts the customer first, Eddie R. is your guy!
Met Isaac over the phone, everything when it is expected. I'm very happy with my purchase.
Andy is a thorough and dependable customer service pro; clearly explains what is required and gets it done well by the shop.
Amazing service .John Ratosky is fantastic
Got my first maintenance service done yesterday. It was easy to schedule the service on a day and at a time convenient to me. I was well received by the service advisor Andy Watson. He was professional and polite. I didn't have to wait much.
Had very good experience at Lexus of Bridgewater our salesperson Shelsie was on point and very attentive to our car buying experience.The process was quick and easy with no pressure as was the financing.She took the time to go over everything with the car and my wife is very happy with her purchase.Yes I would recommend this dealership and Shelsie!
Shana Sarcona is aces! She has your best interests at heart. With over a decade as my service advisor, i would never go anywhere else for my car care.
Fantastic Job!!!! Best experience! Thanks Issac!!!
The service at Lexus Bridgewater is top tier. Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail throughout the process. He also kept me up to date on the arrival and preparation of my vehicle. I would definitely recommend him to anyone looking to join the Lexus family!
The service at Lexus Bridgewater is top tier. Eddie R. created a stress free, informative, and overall pleasant experience with buying my new vehicle. He was concise and clear on every detail throughout the process. He also kept me up to date on the arrival and preparation of my vehicle. I would definitely recommend him to anyone looking to join the Lexus family!
This is my first time at this location and I can't be happy enough to say that I am not going anywhere else. Seeing how busy this place is and how they handle their business is truly amazing. I gotta thank Katie and her team of valets for going over with me and the loaner.. I truly appreciate the time they took to fix my car during these holiday times! Will absolutely be back..
Hands down the best Lexus dealership. Shawn Wittenburg (Salesman) and Joe Jakob (Finance) went above and beyond to ensure me my Lexus experience was the best of the best. Shawn was very patient with me and showed me my new NX and taught me a lot on how to utilize my NX to its fullest with all the features my car came with. Joe Jakob made the buying process seamless and so easy, his is the best of the best and will definitely recommend him . Both Shawn and Joe made the delivery experience a well remembered experience and I will ...
Bought my new TX model and traded in my old car with John Ratkoski John was great throughout the process. He was able to work with me to get the deal I was looking for before year end. Once purchased, John walked my wife and I through all of the features of the new car and coordinated everything seamlessly. Highly recommend!
I had a wonderful experience after leaving another Lexus dealership that did not have a good inventory. The other Lexus dealership gave me a terrible lease price and trade in. I left there feeling I was not going to get the car I wanted. I called Bridgewater Lexus they checked their inventory and had the car I wanted. My salesman Alex Yanes was wonderful. We test drove the suv I wanted. He was very knowledgeable on the Lexus. I told him what I was willing to pay with my trade in of my old Lexus. He made me a wonderful ...
John Ratkoski and the Finance Staff were amazing! I had less than stellar credit and at no time did they make me feel uncomfortable or less important than other customers. John was in touch with me during the entire sales process and eliminated all the usual stress of car buying! Highly recommend this dealership, especially if you think your credit history is holding you back!
John Ratkoski was fantastic!
Shawn was amazing and so was Joelle!
Received excellent service when I brought my car in for a check engine light issue Rich Wolsten kept me up to date on the status of the repair and ensured the diagnosis was thorough
Andy is an excellent service advisor.
Came in met with Isaac very happy with my new Lexus
Had a great experience at Lexus of Bridgewater. My service provider Rich was friendly, helpful, informative, and provided a copy with photos of what was happening with our vehicle. Because of the great service provided, will definitely be coming back whenever my vehicle needs servicing. Highly recommend.
Great service from true professionals! Highly recommend Lexus of Bridgewater! Sales and service are top notch
Shana Sarcosi is excellent
Worked with REN Munoz. He is the reason I brought my Lexus at this location. 1) friendly 2) informative 3) responsive 4) thoughtful for my wife and kids 5) best price around the area. Great sales person and great heart. ❤️
If you want the 'Lexus Experience,' go see Ren Munoz at Lexus of Bridgewater. Ren was great since I first walked in to ask about a GX550 and take a test drive. Ren answered all my questions and really knows his stuff. It was the nicest and easiest car buying experience. As my truck was being shipped, from the ocean to the port to the dealership, Ren kept me up to date on timing and progress. Delivery day was easy too. Between Joe Jacob in Finance, and Ren going over all the technology, it was an easy transaction and drive ...
By far, best car buying experience to date. Highly recommend Eddie R and the Bridgewater Lexus crew. They exceeded my expectations in every way. Thank you guys! Quick, easy, no pressure sales. In and out with our new Lexus in under 3 hours. So happy we decided to stop in and see what they had to offer.
The service department is particularly good at Lexus of Bridgewater. They are fast, courteous, good diagnosticians, and they don't recommend work that is not expressly necessary. I always ask for the same service tech, Rich, as he does a great job of tracking my individual car's service record and putting the service team's best foot forward.
The experience at the service department at Lexus of Bridgewater was excellent. My service advisor, Andy Watson, was great and did a first class job providing quality service on our ES. He’s very professional and easy to work with on serving our Lexus. Thank so much. Happy Holidays
Great people and service, hope to work with them in future. This dealership deserves recognition for the great work they do.
I recently leased a new Lexus, working with Shawn Wittenberg for the first time at Lexus of Bridgewater. I have leased many cars overs the years and I have to say working with Shawn was the most seamless experience. He was knowledgeable and straight forward and we worked out a deal quickly. I will definitely recommend Shawn to anyone looking to lease a car.
Recently purchased a GX from Richard Tullo of Lexus of BW, and was very pleased with the entire process. Richard made us feel very comfortable working with this dealership. He took his time with my wife and I and got us the exact car we wanted with all the bells and whistles. Super pleased with the GX and the level of comfortability Richard gave us during the entire process. On delivery day we sat down with Joseph Jacob, one of the finance managers and again; we were blown away by the level professionalism at this dealership. I always brace myself ...
Eddie R. - what can I say? Great to deal with, efficient and organized. Would definitely recommend him to anyone interested in purchasing a Lexus.
I recently bought a car with Isaac Resek, and the experience was amazing. He made the entire process smooth, enjoyable, and stress-free. Isaac’s professionalism and genuine care left me feeling extremely happy and grateful for the transaction.
Isaac was the best salesperson I’ve dealt with to date. Was genuine, caring, and worked the best deal for us. Highly recommend the dealer and Isaac specifically
My service advisor , Joel was very helpful!! Everything was so easy!
Eddie r was our salesman and he was professional and extremely helpful, would absolutely recommend him.
Liked the service with Richard Wolsten. Great service especially the car wash is included in the service. I have seen many places that the car wash is not included but here it is included. It’s a small thing but the impact is very positive. Great work. Keep it up.
I cannot recommend Justin Patel at the Bridgewater Lexus dealership enough! From the moment we met, he went above and beyond to make my car-buying experience unforgettable. He was incredibly patient, attentive, and accommodating, ensuring every detail was perfect. Justin even surprised me with a giant bow on my spotless car, and a heartfelt birthday card, making my special day even more extraordinary. His follow-up and dedication are unmatched, staying late with us to finalize everything for us. Truly exceptional service—I’m so grateful! 10 out of 10 recommend!
I just bought a Lexus from Lexus of Bridgewater, Justin Patel was amazing. Worked with me since i summit the application online. He called gave me good deals with the purchase along with the financing manager. Both were really great and made the process really quick.
This Lexus dealer is the best I have ever worked with. Thoughtful, caring, professional, transparent and fulfilling! I worked with Dawn she is excellent and thorough. The finance team also is very transparent and professional!
Great team! Shana is the best! Very transparent about services needed.
As soon as I walked in Lexus of Bridgewater, I was approached with friendly staff. Special thanks to Shawn Wittenburg for helping me throughout the entire process of getting the perfect car for me. He is very professional and very knowledgeable. His expertise made the whole experience of buying a car stress free. I highly recommend Shawn Wittenburg and the entire team of Lexus of Bridgewater.
I recently had the pleasure of visiting the Lexus of Bridgewater dealership, and my experience was exceptional, largely thanks to my salesman, Alex Yanes. He was incredibly knowledgeable about the entire lineup, patiently answering all my questions and providing insights that helped me make an informed decision. What stood out most was his no-pressure approach; he took the time to understand my needs and preferences, which made the process feel personal and tailored. From the moment I walked in, Alex welcomed me with a smile and genuine enthusiasm while showcasing all the car's features. The experience of signing with ...
Exceptional sales and service department. My family and I have been Lexus of Bridgewater customers since 2008. The gentleman we used to use for sales retired but most recently we worked with Rich Ramaci and had a great experience purchasing my 2024 TX. For service we’ve been using Shana Sarcona since day 1. She deserves 10 stars. Always so attentive and on the ball. She will go above and beyond for her customers.
I went to Lexus of Bridgewater for my first service. I was met immediately by a gentleman who took the car. I was then directed to see Rich, the service manager. He was kind professional, and tried very hard to complete the work on my car within a time span of 90 minutes. In 60 minutes he came out and told us that the car was ready. It had been serviced. The oil was changed the tires were rotated and the car was washed in 60 minutes. The waiting area was very pleasant. It was a wonderful experience thanks to all the people ...
Isaac took care of me and my husband and we are ver happy with his service. Excellent job!!!!
We recently bought an RX350 hybrid. Eddie R. is great to work with. He is very knowledgeable, patient and polite. Whenever we had any questions, he went great length to find all the info and patiently explained to us. We had a very pleasant experience.
Amazing Staff, Alexis and Shana always kind, patient and professional..
shana is the best advisor, 19 years of experience, outstanding
My TX had a recall (curtain shield airbags), when the remedy was finally available I was able to get an appointment with a loaner vehicle quickly. Upon bringing my TX into the service center I had to unload car seats and a few other items. I was pleasantly surprised that Andrew Watson noticed, because when I met with him to review the work he said he saw that I had a lot of things and said he was give me a TX as a loaner vehicle. (On a previous service appointment with another service advisor I was given a NX ...
Andy provided great service! He was very nice and accommodating
I have been leasing Lexus for 13 years. I decided to venture out to Lexus of Bridgewater and came across the MOST WONDERFUL people, who helped me get into my new car FAST and STRESS FREE!!!! And with a MUCH BETTER deal than any other dealership. Process was SO SMOOTH!!! Trinity Tirado and John Mottes are the best power duo there is!! Thank you for such great experience, see you again in 3 years 🙂
I have used Lexus service since I purchased my ES vehicle. Rich Wolsten, service advisor, is outstanding. He explains the work performed and what is recommended for future maintenance. The technician, Gary Lovelace, did a thorough and efficient job and sent a text video explaining the condition of my ES. One downside comment is Lexus of Bridgewater is now charging a service fee for using a credit card (.03% of invoice amount).
Good team overall, lead by Joel.
This was my best car buying experience. Thank you Rich for being an efficient and knowledgeable salesman. Everything was upfront and honest, as well as fair prices. Rich went above and beyond as a salesman, and Joelle was a pleasure to work with in the finance department. Lots of laughs. They got me in and out of the door in an hour! First time ever. Thank you guys. I’ll certainly recommend you to any of my friends looking for a new car. Be well, Eric
Bought my daughter a car here yesterday. I highly recommend Ren. He was attentive, honest and genuinely caring. The gentlemen I signed the paperwork with was nice too. Definitely recommend this dealership. Thanks again!
I don’t know where to start but from the entrance front desk she had a great greeting for us to the last step of the process it was just perfect and smooth , John ratkoski was my sales person i give him a 10/10 from the start to the end he was great and Greeted with a smile which is a great thing And also The finance manager Joelle heller was fantastic it was the best experience since 1993 with all honesty thank you so much 🫡
Really appreciated the service from Lexus. They came and got the car, left me a loaner, sent me a video of the inspection, did the work and brought it back. Easy peasy lemon squeezy. Andrew and his team rock!
This is my 3rd Lexus and overall I am very happy with the brand. 2 of my 3 Lexus have come from Bridgewater and all 3 of them have been serviced there. Most recently, my service advisor was Richard who is very thorough and informative. The entire service team is professional and accommodating and the service area is hospitable, comfortable and easy to work from when needed.
I actually purchased my GX550 at the Eddison location, but I did not have time to do the walk-through of the car's features. Joseph Kowalski at Lexus of Bridgewater was kind enough to do this for us. He walked us through the app and the car's various features. So friendly, professional and helpful. I feel great about this dealership and highly recommend it.
Really appreciate the valet service and professional customer service. Would be nice to get a complete pdf of the work completed when conveniently paying online.
John Ratowski was an outstanding salesman
Shana in the service center was nothing but helpful, professional, and friendly. They were helpful and answered any questions I when getting my vehicle serviced.
I went to Lexus of Bridgewater in hopes of looking at a GX. Unfortunately none were in stock. I was speaking with Dylan Pittman who was outstanding. He was not at the dealership when I went in as it was his day off. Eddie R. was quick to assist and give me information about all models as Lexus is new to my wife and I. My wife and I decided not to make a purchase at this time as we are expected our first born. But wanted to leave a great review for both Dylan and Eddie. Also the front ...
I have been a customer of Lexus in Bridgewater for over 7 years. Barry Dworkin was my sales associate and Joel Mercado my service rep. In that time I have been extremely satisfied with their professionalism, knowledge and desire to provide an exceptional customer experience.
Came in with my wife. Met Isaac Resek he treated us so well we felt very comfortable He is truly sincere and very nice
Trinity was absolute a pleasure to work with. Everything was super quick and she was super kind and patient. Loved her bubbly attitude! Thank you so much Trinity!
TRINITY IS THE BEST SALESPERSON ALIVE!! She is so amazing and knows how to give the best deal ever. We didn't expect to but a car but she truly is great at what she does
Always have amazing service here. Joel and Rich are great. Never any complaints!
The service visit was excellent! Andy Watson and team were efficient, professional and pleasant to work with! I really liked the new video tour of the vehicle to demonstrate areas of maintenance that were reviewed. I'd also call out Rebecca who was able to schedule my service to fit my travel schedule!
Great service from Lexus Bridgewater and especially Shana in Service. She made me feel very welcomed and kept me informed through the entire process.
⭐️⭐️⭐️⭐️⭐️
It was a great experience to buy from Lexus of Bridgewater. This is my second ES350. Shawn was amazing. He made car buying a great experience. He knew detailed about car and answered all my questions. Thanks Shawn. I will buy again from you.
I had an amazing experience working with Isaac on my purchase of a 2016 Lexus RX 350. From the start, he was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all of my questions, walked me through every detail of the vehicle, and ensured I was comfortable with my decision. Isaac’s friendly and patient approach made a huge difference, and I truly felt like he had my best interests in mind. I couldn’t be happier with my purchase and highly recommend Isaac to anyone looking for a great car buying experience!
If I could give more than 5 stars, I would. Thank you Isaac & Todd!! Isaac speaks spanish & helped my mom get into a 2024 LEXUS RX350!
Very nice and quick service! Thanks to service adviser Alexis Parker and all desk personals!
Excellent Customer Service and Resolution Experience I recently leased a Lexus RZ 300e from Lexus of Bridgewater, and while there were some initial discrepancies in the lease agreement, I have to commend the dealership for their outstanding customer service. The team was extremely responsive to my concerns and worked diligently to address and correct all issues in a timely and professional manner. They took the time to review the entire contract, make the necessary adjustments, and ensure that everything was in line with the terms we originally agreed upon. I was particularly impressed with how quickly they acted once I ...
great service . wonderful service manager Shana
Alexis did an excellent job!
My experience with Lexus of Bridgewater was super. I was met with a smile and given helpful information. I especially liked the video feedback. The video is an extraordinary example of the unique experience offered by Lexus of Bridgewater.
I am a new customer to Lexus of Bridgewater service center but Ive owned Lexus for many years. The service advisor that I have dealt with from the start at Bridgewater is Shana Sarcona and it seems like I am the only customer she deals with. She answers all my questions and makes sure my service experience is A-plus always. The valet are extremely polite and pleasant to deal with as well. The service area is spotless and the work on my vehicle is done in a timely manner. I highly recommend Lexus of Bridgewater Service Center.
I recently visited Lexus of Bridgewater and had an outstanding experience. From the moment I walked in, Isaac was very welcoming and attentive. The sales team was knowledgeable and patient, answering all my questions without any pressure and I found exactly what I was looking for. I highly recommend this dealership and Issac to anyone in the market for a new or used car. Their commitment to customer satisfaction is evident in every aspect of their service.
Shana Sarcona Outstanding! I was on my lunch break and decided to seize the opportunity to get a quick oil change. they were so kind to arrange an Uber to take me back to work and then pick me up to retrieve my vehicle. The cherry on top was the wonderful selection of sandwiches and pastries allowing me to have lunch while waiting for my ride back, everyone was incredibly kind and pleasant if I had known The service was this exceptional. I would’ve brought LEXUS much sooner
My salesman was Eddie R. His attention to detail and expertise made me purchase a vehicle here!
Eddie was my salesman. His expertise and commitment to his customers made my purchase experience outstanding
I drove in from Rochester, NY to purchase a new RX 450+. I was looking at models at both Bridgewater and another NJ dealership. I had the pleasure of working with Richard Tullo at Bridgewater, and though I preferred the exterior/interior color combination at the other dealership, Rich was an absolute pleasure to deal with. He was knowledgeable, courteous, and VERY responsive. Impressive group that I will certainly consider purchasing from again in the future!