Customer Testimonials
We met Isaac Resek at the Bridgewater Lexus on Friday the 13th! Forget superstition! It turned out to be our lucky day! We went home with a new 350RX the next day because he answered all our questions with ease, great knowledge, a fantastic demeanor, and lots of laughter! How could we not have a great experience with Isaac…….my husband and he share the same birthday! If you are looking for a salesman extraordinaire, Isaac is your man. We are so happy with the car but also the professionalism and warmth we felt by working with Isaac.
We met Isaac Resek at the Bridgewater Lexus on Friday the 13th! Forget superstition! It turned out to be our lucky day! We went home with a new 350RX the next day because he answered all our questions with ease, great knowledge, a fantastic demeanor, and lots of laughter! How could we not have a great experience with Isaac…….my husband and he share the same birthday! If you are looking for a salesman extraordinaire, Isaac is your man. We are so happy with the car but also the professionalism and warmth we felt by working with Isaac. Louise and ...
I have been going to Lexus at Bridgewater for over 15 years. I have worked with three outstanding sales people: Dave, Ed C, and most recently Eddie R who exemplifies everything you want in a sales person. Knowledgeable and exceptional listener, and someone who is assertive without being pushy and helping you to find the car that best serves your needs. I also have to give a shout out to Andy W and Shana S in Service. they have always been there for me. Supernal and people that you know you can trust. A truly outstanding dealership.
This dealership is outstanding. Eddie R. In sales is one of the best I have ever worked with when looking for a car. Knowledgable and a great listener, he helps you find the car that best fits your needs. And Andy and Shana in service have taken great care of my cars for many years. Just an outstanding dealership with people you can trust to take care of you.
My husband and came in yesterday and Isaac Resek was pleasant knowledgeable extremely helpful. He has made the car buying experience outstanding. #isaacresek was great
Just bought our second Lexus NX from Eddie R at Lexus in Bridgewater. Wonderful car - and wonderful sales experience. Eddie R does a terrific job in finding the right car for his potential buyer. Not only that, he is a really caring person and personally wants the very best for his customers. Seven years in between cars, and he remembered us like he had just seen us yesterday.
A big THANK YOU to Justin Patel and Joelle for an amazing experience with purchasing our new Lexus! We could not be happier with the wonderful service from this dealership (and Justin/Joelle). It was enjoyable (yes, it was!) along with great professional attitudes towards the whole process of buying a new car! THANK you all at Lexus of Bridgewater~
I just had the best experience at Lexus Bridgewater. Everything thing in there was pleasant and right. Everyone was cheerful and friendly, especially my sales consultant Justin Patel I would like to thank him very much for such a wonderful experience. He was very honest, straightforward, professional, knowledgeable and nice even after buying my vehicle he walked me out to congratulate me, made sure I’m happy with my buy and even asked me if I have a charger for my phone and brought me one. Also, gave me a Lexus stuffed toy for my dog, he is an amazing ...
Rich and team provided fantastic and thorough service. I was especially thankful of their level of flexibility during my visit. I will be back for future services.
I recently purchased a Lexus RZ from Lexus of Bridgewater, and the experience was exceptional, thanks to Reniel Muñoz. He was incredibly polite, patient, and honest throughout the entire process. I had my reservations about buying a new car, but Reniel’s kindness and professionalism made all the difference. He took the time to answer all of my questions, never pressured me, and genuinely wanted to ensure I was making the right decision for myself. I can honestly say I wouldn’t have gone through with the purchase if it weren’t for him. I highly recommend Reniel Muñ...
Rich Tullo was our sales professional at Lexus of Bridgewater. We live in Florida and we spend several months in New jersey for the summer. We came to Lexus of bridgewater simply to find out about the Lexus EV options. Rich informed us of all of our options in detail allowing us to test drive. No pressure only information! We loved the vehicle but more so Rich made it so easy to make the decision to buy our new car. He explained all the bells and whistles of our new Lexus including pros and cons. He gave us the best ...
Isaac. Was amaxing , thank you
This is my 5th Lexus, and my first time at the Bridgewater dealer. I will never go anywhere else for now on. I would like to thank Justin Patel for such a wonderful experience. He listened to all my concerns about safety, comfort and convenience. He is the nicest, coolest guy I have ever dealt with. From walking in the dealer on day 1, all the way to picking up my plates weeks later, every single interaction was pleasant. In fact everyone at Bridgewater Lexus went up and beyond to make me happy. I REALLY love my truck!!! Thank you again.
I had a fantastic experience with Eddie R. at Bridgewater Lexus. He was such a pleasure to work with. Not pushy at all, very patient and knowledgable, great follow-up and car came in earlier than expected. Excellent service!!
I recently purchased a vehicle from Brittany and the experience was fantastic. Brittany was incredibly knowledgeable, patient, and transparent throughout the entire process, taking the time to understand my love for my Porsche and help me transition into my Lexus RX without any pressure. Her dedication to customer satisfaction was evident, even following up after the sale to ensure everything was perfect. I highly recommend Brittany to anyone looking for a seamless and enjoyable car buying experience. Thank you for your exceptional service!
Always a pleasurable experience at Lexus of Bridgewater. The staff are friendly and the service is quick. I appreciate Andrew Watson my Customer representative, and the desk staff for being so efficient.
Good and prompt service
I am very pleased with the services and attention my family and I received at Bridgewater Lexus. Our first time entering the dealership was a little later than we had hoped. Even though it was within one hour of closing, Eddie R provided us with excellent customer service. He was patient and very informative during our test drive. He answered all my questions that night. I had just started my car search and wasn't ready to commit just yet. I ended up returning 3 days later after I was contacted that my preferred color combination was available in the NX ...
I have been a customer of Lexus Bridgewater for over 15 years and love the cars but especially the service. Shana Sarcona has been my service associate for years and I absolutely adore her. She is wonderful; always super helpful, knowledgeable, professional and cares about the customers. I highly recommend Lexus Bridgewater. Everyone is terrific and very accommodating.
Today 8/22/24 I had the pleasure to meet Issac. 1) I want to give my thank you for allowing to meet with my father and I @2 even though I said I was going to come at 11AM. As I come into the dealer, already Issac came with a positive smile on his face waiting for me. Truly cares about his customers and had tremendous patience with us. Never left us not even for more than 5 minutes. Kept checking up on us, checking on the car. To whoever is reading this, Issac is your guy.
I had an amazing experience at Lexus bridgewater sales person Ren was amazing helped me get into my dream car 2021 Honda civic type r . He was amazing helped me with all questions I had thank you so much to everyone at Lexus you guys are amazing.
Service was all that one would expect from a Lexus dealership. My service advisor Shana Sarcona is excellent. She is very knowledgeable and is the reason that I will be renewing my lease,
The valet service was very timely and I appreciate the calls from Katie to keep me in the loop.
Service advisor, tech and cashier was Great! No stress in there!
Joel Mercado always provides the best customer service. He is friendly and knowledgeable. The service department as a whole is very professional and accommodating.
I needed a new car asap and was helped immediately so grateful for sales rep ReN and finance help with Joe. Listen they helped me and most definitely can help you too. Any questions I had was answered great personality and atmosphere I love that go check them out ASAP ☺️
This is my second vehicle from this dealership. You cannot beat Lexus in terms of quality and longevity. The service department is one of the reasons why I love the brand. My service advisor (Shonna) has been honest and helpful for many years.
Amazing experience with Ren and Joe. The process was super smooth and easy in getting my first ever new car. GIVE THEM A RAISE. Can’t thank them enough and everyone else at Lexus Of Bridgewater. 10/10
Came to lexus bridgewater with my family, met with issac resek, the experience was amazing! I highly recommend to come visit issac for your next vehicle need!
Our problem was persistent squeanking and groaning from the rear passenger-side of our 2016 Lexus RX 450H? Service ultimately was to diagnose and repair a broken rear wheel sway bar. Our service advisor was Joel Mercado. We waited, and the total process took the time we were told to expect with EXCELLENT results. Thank you Joel and Lexus Service. Patrck and Andrea
We recently had the pleasure of purchasing a car at Lexus of Bridgewater, and I cannot express enough how exceptional the experience was from start to finish. We ended up buying a Honda CR-V, the service and professionalism we received was amazing. From the moment we walked in, Justin treated us with the utmost warmth and respect. He made us feel like valued customers, listening carefully to our needs and guiding us through the process with genuine care. His knowledge and attention to detail were truly impressive, and he went above and beyond to ensure we found the perfect vehicle ...
Brought my ES350 in for the 10K inspection. Been dealing with Rich Wolsten for quite a few years. Very good service manager and also polite, knows the mechanics of the cars and easy to deal with. Had a few requests while there, which they did. And they had me out in and timely manner.
I recently had the privilege of purchasing a car from Lexus Bridgewater and I cannot recommend them highly enough. Justin, the salesman who assisted me, was incredible. He was extremely knowledgeable and very friendly. The dealership boasts a gorgeous inventory of impeccably clean cars, making the browsing and purchasing experience enjoyable and stress-free. If you are in the market for a new vehicle, I highly encourage you visit Lexus Bridgewater and ask for Justin and you won't be disappointed.
Very friendly and Eddie R. was extremely knowledgeable about the car that I purchased. I would recommend a friend or family member.
I am very pleased with the services and attention my family and I received at Bridgewater Lexus. Our first time entering the dealership was a little later than we had hoped. Even though it was within one hour of closing, Eddie R provided us with excellent customer service. He was patient and very informative during our test drive. He answered all my questions that night. I had just started my car search and wasn't ready to commit just yet. I ended up returning 3 days later after I was contacted that my preferred color combination was available in the NX ...
Joel Mercado has been my service advisor for 20 years. I met him when I owned my first Lexus in 2003 Recently, I had to replace my car because of an accident. I ended up buying another Lexus because I am so happy with the service that Joel provides me at Bridgewater Lexus. Previously, I have owned a BMW and Volvo. The service I received at those dealerships could not compare with the great service I receive from Joel. My daughter now goes to Joel for Service on her Lexus. He has become part of our family. Diane in New Providence
Eddie was very helpful and patient in assisting me with my new Lexus purchase. He's very professional and competent. I've had 3 Lexus over the past 8 years and it's all because of Eddie's continued assistance and professionalism that I keep coming back. I'm looking forward to coming back in 3 years to get a new one with Eddie's help. Thank you Eddie.
I had the best experience at Lexus Bridewater with Reniel Munoz as my consultant. He was very welcoming and informative. I have been wanting to look at the new 2025 Lexus NX but I wasn’t too sure if I’d like it nor did I know what color I wanted. Reniel allowed us to test drive the car and showed us all the cool features included such as the back cameras and the different options between a hybrid or fully gas. He also informed us about the different color options. After today I was finally able to make my decision. ...
Reniel Munoz was an amazing sales person while looking for my brand new car. Very informative and did not pressure me to Purchase. Gave me comparisons for different trim models of the car.
We came in to the store and meg with John Mottes & Isaac who took the most wonderful care of us and our family. They got us into the vehicle we wanted and we couldn’t be happier.
Had the best experience purchasing my Lexus RX 350. My sales representative Dylan Pittman was the absolute best he was very patient and knowledgeable. I am very happy to now be a part of the Lexus family. Love my car 🥰❤️😊
Got my car serviced and detailed here - Shana made the process super easy and quick! Definitely recommend!
I can’t say enough great things about this dealership. I was in contact with a few throughout the state and none of them came close to Bridgewater. Isaac was amazing and made the whole purchase so quick, easy and special. I can’t thank him and everyone there enough.
Reniel Munoz is the salesman to go to ! He helped us get a certified used Tundra that showed up at Lexus Bridgewater. Traded a car. The process was seamless. Joelle Heller was great to work with as well! They were both very helpful. Understood our needs and wants. The whole purchase took 2.5 hours ! 2.5 hours at a dealership ?! Highly recommend this Lexus to go to. We will be back to get a big Lexus from Reniel!
Came into Lexus of Bridgewater with my mom was greeted by Isaac Resek he made us feel very comfortable very pleasant and professional.
Service is great. Easy to schedule an appointment and obtain a loaner. I usually work with Joel and he is awesome to work with. Pricing is a little high even after discounts but fortunately my RX has been bulletproof and I haven’t had to spend any money other than on routine maintenance.
I just had the best experience at Lexus Bridgewater. I have been wanting a new car for a while now, and I could not find the right cost or color I wanted anywhere. My sales consultant Mirek, worked with me and was able to get a price that I felt comfortable with as well as the car in the color that I wanted. I went in this morning and drove home with the car. It was the quickest and most peaceful process I have ever had buying a car. Joe the finance Manager was also a pleasure to work with. ...
andy was great - always very helpful
"A Wonderful Experience!" Thanks to Eddie R. for a great experience purchasing my new Lexus! After a rocky start, trying to determine what car I wanted and going to various dealers including Lexus dealers, I returned to Eddie R. His knowledge, professionalism and ability to follow up and follow through is complimentary. He makes you feel special and is not 'pushy'.
Great experience all around with John Mottes,Justin and Rich.I really have to say they were in a word-awesome! Very responsive and accommodating at every level .
Isaac was a great salesperson. He is extremely good with his communication and fast with responding. He was able to show me pictures and made it very easy to purchase my vehicle. This is the Lexus experience I was hoping for.
Car buying can be stressful and uncomfortable. Talk to Alex if you want to cut through the nonsense. No sales tactics, no pushing. He doesn’t feel the need to ‘sell’ you anything and is there only to answer questions; otherwise, he’s frank and to the point. It’s actually a refreshing experience. It was a easy conversation and we had the room to sit back and think things through in peace.
Exceptional experience, thanks to Eddie R! Eddie went above and beyond with our purchase of our Lexus from the personal details to the efficiency of the buying process. Within minutes of contacting Eddie about the car I was interested in, I received a personalized video of the car! I made an appointment the next day, and left with the car in no time and extremely happy. I totally recommend Eddie at Lexus of Bridgewater for anyone in the market for a new vehicle!
Exceptional experience, thanks to Eddie R! Eddie went above and beyond with our purchase of our Lexus from the personal details to the efficiency of the buying process. Within minutes of contacting Eddie about the car I was interested in, I received a personalized video of the car! I made an appointment the next day, and left with the car in no time and extremely happy. I totally recommend Eddie at Lexus of Bridgewater for anyone in the market for a new vehicle!
Always the best experience from the service department!!! Great dealership!
Very good service, thank you!
I was at Lexus of Bridgewater to shop around and get quote for my Lexus. But dealing with Brittany made me feel that was my destination to buy my car. Brittany is ver professional efficient and knowledgeable. Manager was also very nice. I would highly recommend Lexus of Bridgewater to buy your dream car.
1st I must say I don’t really look forward to going car shopping and have to deal with pushy sales reps. What a change!!! Isaac was patient, professional and very laid back. You can tell it wasn’t about the sale but just genuinely want to help you and gave us a great deal. So thanks to him and the managers, everyone was very nice and made the process seamless.
I have been going to Bridgewater lexus for my last 3 leases, Dawn is absolutely the best! She has beyond helpful in finding the exact Lexus I want at a price I can afford. She is an absolute pleasure to work with. Years ago I moved further south and I still go to her because I know I can trust she will get me the best deal 🙂
Lexus of Bridgewater is the best store to get a new or preowned vehicle. This store puts in the effort to take care of their clientele. Isaac the sales person, Mike the manager, Eric the VP and Joelle the finance manager was very pleasant to work with! I will continue going back to them because they will do the right thing to assist all your needs.
Excellent sales and service!! We switched dealership and drive an hour to go to this one because of the great service and sales.
I recently had the pleasure of purchasing my first Lexus from Lexus of Bridgewater. Shawn Wittenburg made the process very easy, incredibly friendly, eager to help, extremely knowledgeable, very patient, answered all my questions, and addressed all my concerns. Shawn spent extra time with me, getting me acclimated with my truck. I highly recommend Shawn Wittenburg and would definitely return to Lexus of Bridgewater for future purchases. Indranie Singh
The experience was exceptional customer service. Eddie Ruggellirello was very patient and answered all of our questions. He spent extra time getting us acclimated to our new vehicle and I can’t thank him enough ! Joe in the finance area was very informative and gave us the best information to help in our decisions. The overall an outstanding experience!
My experience at Bridgewater Lexus was one of exceptional customer service. Eddie Ruggirello is both professional, knowledgeable as well as warm and welcoming . He spent extra time acclimating us to our new vehicle and answered all of our questions . I would absolutely return to this dealership in the future.
I recently purchased a vehicle from Lexus of Bridgewater and had a pleasant experience. Alex Yanes was incredibly helpful in finding the perfect color combination for us and was transparent throughout the entire process.
I had an amazing experience at Lexus Bridgewater buying my first Lexus Hybrid. It was God's FAVOR all around!!!! Justin Patel deserves 10/10 Rating. He went out of his way to make my buying an easy - Breeze. He had to actually go get the car I preferred in another dealership. He displayed professionalism and was very knowledgeable of the vehicle I needed to buy. He patiently worked with me from beginning to end until i signed all the paperwork. Great service. Joe in the finance dept was great to work with. There was a lot of paperwork to go ...
Brittany was a fantastic saleswoman! Straight to the point, which is buying a car with no catches. Thanks so much Brittany!
Rich Ramaci of lexus was very knowledgeable and helpful in helping me select my new vehicle purchase. They got me a great price on my trade in and couldnt be happier with my new ES 350 which I got for a great price.Thank you again Rich.
Excellent service! Alex was very helpful in finding us the right car! Overall all the staff there were very friendly and helpful!
I recently had the pleasure of purchasing a car from Lexus of Bridgewater, and I cannot recommend them highly enough. "Ren" Reniel Munoz, the salesman who assisted me, was incredibly friendly, eager to help, and extremely knowledgeable in his field. Ren made the browsing and buying experience enjoyable and stress-free. If you're in the market for a new vehicle, I highly encourage you to visit Excellence Bridgewater Lexus and ask for Ren. You won't be disappointed!
Service is good, but make sure you shop around with other Lexus Service Department as well. It is very overpriced here. I was charged $879.25 for the 30K maintenance service on my credit card. I was curious and checked with Lexus Freehold website for a quote a day later, it quoted only $547 for the same 30K maintenance service. Make sure you shop around. I overpaid $300 for a regular maintenance. Stupid me! Recommendation: make sure to shop around.
just purchased a 2025 RX 350 Premium and I love it. Eddie R was my salesman and he did a terrific job handling all the details for me.
I had an incredibly positive experience at this dealership. Shana, my service adviser, was amazing and all the staff were welcoming, friendly, and professional. This is my first Lexus, and I am very pleased with the vehicle and the great employees at Lexus of Bridgewater who make me feel privileged whenever I walk through their doors. Keep up the stellar work.
Very professional. Car serviced and reurned earlier than expected Mr. Wolsten particularly helpful.
Alexis Parker helped me out and informed me clearly and service was done quickly. I am very satisfied! 👍🏻
Leo is very friendly and goes above and beyond.
I bought my NX Lexus 350 AWD 2025 at this dealership and John Ratkoski was absolutely the best person I ever dealt with that made my buying this car very easy! There was no pressure at all and he was very professional and actually sat in the car with me and showed me all the options on my vehicle. If you are looking for a Lexus then the one in Bridgewater is the place to go and ask for John!
⭐️⭐️⭐️⭐️⭐️ Wonderful. The best car repair service I’ve had anywhere. Andrew Watson was terrific, very knowledgeable, professional and easy to discuss repairs with. Everything went flawlessly from start to finish, a loaner car provided, expert repairs, great customer service and a reasonable price. Many thanks !!
Service was excellent....Andy was very professional and helpful.
I love how welcoming, professional and knowledgeable the consultant and the general staff are.
I was very pleased with the excellent customer service. If you consider buying from this dealership I highly recommend you talk to Justin from the sales department. He was very helpful and informative throughout the buying process. He does a magnificent job, you won't be disappointed!!!
Excellent service experience including all the employees and service technicians. Andy Watson is my recommended service manager. Everything is explained on the front end and fully explained at the backend. Highly recommended by me. John F
This is our first Lexus and we had an excellent experience while purchasing this vehicle from Bridgewater dealership. Our sales person (Alex Yanes) went above and beyond in making sure all our questions are answered. He was always available for any questions. Dealership explained all features in details and at any point we never felt any presure from them to upsale anything.The post sales experience also have been wonderful so far.
Fast and Efficient Service...thanks Richard!
Rich is the best. He helped us do everything from the beginning to end.
Had a great experience with Justin. He found my perfect car.
The car buying was hassle free and no pressure to make a deal. John Ratkoski was a pleasure to work with. His professionalism and patience to explain the features and answer questions is beyond the I have ever experienced.
What an amazing experience finding a car that will make my wife happy. Long story short, ny wife was at another Lexus dealer and she wasn’t happy with the experience so we went to Lexus of Bridgewater. What an amazing time and experience with Issac, he is amazing, and so is the entire staff there. My wife is extremely satisfied and happy with her new car!!
Absolutely stellar experience with Eddie! His professionalism, knowledge, and genuine care made buying our new car a breeze. Highly recommend him for anyone looking for a seamless, stress-free car buying experience!
Joel the service advisor made it a smooth and easy visit- loaner was available
Richard Wolsten
Rich Tullo assisted me this morning inactivating my remote via phone… His courteous and efficient manner enabled may access to my phone and remote most efficiently… He wasn’t the person who sold me the car but readily assisted me in getting the job done in a very courteous and efficient manner… It is a pleasure dealing with Bridgewater Lexus overall but I had a very excellent experience with Rich Tullo this morning
My service advisor, Alexis Parker, was great to work with.
First time to have a Lexus, and we're so happy we went to Lexus of Bridgewater. The service was excellent in sales and financing. Kudos to Mirek L. for the remarkable service and car walkthrough and to Ammad B. for outstanding financial advise and proper funding. It was a great weekend to drive home a Lexus finally.
Great experience. Shawn was a pleasure to work with. Highly recommend this dealership. And I loved my first red bow experience ❤️
Where should I start,I want to thank Leo for treating me and my wife like family every time we need service for our 2015 rx350 f-sport , whenever my wife is nervous that the SUV needs something major Leo always calms us down and looks for the best most affordable way of fixing our issues! Thank you Leo and keep up the good work.
It’s always a pleasure working with Shana and staff at Lexus Bridgewater service. They are professional, friendly and extremely helpful. There were many times I was stuck working late and Shana was always willing to have someone bring a loaner to my office, service my car and bring it back when it was finished. I wouldn’t think of bringing my car to anyone else! A+++++ service!!